Three Layered Dainty Necklace in Gold

Thank you for choosing Lustre Land! We have put a lot of focus on making sure the items get delivered to you as quickly as possible. Please review the below information regarding the processing and delivery of your orders.

Order Confirmation

Upon placing an order, you will receive an order confirmation via email. This confirmation serves as acknowledgment that we have received your order. A notification email containing a tracking number will be sent to you once the order is shipped.

Order Processing Time

It takes 1-3 business days for us to process your order and prepare it for shipment. Please note that this processing time is in addition to the time it takes for the actual delivery. 

Shipping Method

• Orders between $0.00-$68.99: $3 postage fee
• Free shipping for orders over $69

Shipping Time

• US: 7-10 business days
• The rest country and area excluding the US: 10-20 business days

Address Changes and Order Cancellation:

If you need to make changes to your order, please contact our support team immediately via email. We will do our best to assist you with any necessary adjustments. However, once your order has been shipped, we are unable to change the shipping address or cancel the order. 

We appreciate your understanding and cooperation in adhering to our shipping policy. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team at support@lustreland.com.

Jewelry is not just an accessory; it's an expression of your style and personality. Whether you own precious metals or plated pieces, proper care ensures they retain their beauty for years to come. Here’s a comprehensive guide to maintaining your jewelry and keeping it looking its best.

Plated Jewelry Care:
Plated jewelry features a thin layer of precious metal over another material. While visually stunning, the plating is temporary and requires gentle handling.

• Chemical Awareness: Avoid exposing plated jewelry to chemicals like perfume, hairspray, or deodorant, as they may damage the finish. Always let these products dry before wearing your jewelry.
• Activity Caution: Remove plated jewelry before activities like swimming, bathing, exercising, or using abrasive cleaners.
• Cleaning Routine: If cleaning is necessary, wash plated jewelry carefully in warm, soapy water, and pat dry with a soft cloth. Ensure it's completely dry before storing to prevent tarnishing.

Pearl Jewelry Care:

• Avoid contact with chemicals, such as perfume, cosmetics, and hairspray.
• Clean regularly by gently wiping with a cloth and distilled water, then air dry. Avoid using any detergents.
• Do not wear pearls while sleeping, bathing, using a hot spring, or swimming.
• Store properly, keeping them separate from jewelry made of other materials.

Brass Jewelry Care:

Brass jewelry boasts a distinctive allure but requires specific care to maintain its luster.

• Chemical Precautions: Similar to plated jewelry, avoid exposing brass pieces to chemicals. Always let products like perfume dry before wearing your jewelry.
• Activity Preclusion: Remove brass jewelry before engaging in activities like swimming or using abrasive cleaners to prevent damage.
• Tarnish Removal: To tackle tarnish, use a specialized polishing cloth or a paste of baking soda and lemon. Gently brush the tarnished areas, rinse clean, and pat dry before storing.
• Preventing Discoloration: Keep brass jewelry clean and dry to prevent green or grey marks on your skin, which result from a reaction between the metal and dirt or sweat.

General Maintenance Tips:

• Regular Cleaning: Regardless of the material, periodic cleaning is crucial. Use a soft cloth to wipe off dirt and oils after each wear.
• Storage Considerations: Store your jewelry in a dry, clean place away from direct sunlight and humidity. Consider using jewelry boxes or pouches to prevent scratches and tangles.
• Professional Inspection: Schedule regular inspections with a jeweler to assess any potential damage or issues that may require professional attention.

By following these maintenance tips, you can ensure your jewelry remains as stunning as the day you acquired it. Remember, a little care goes a long way in preserving the beauty and longevity of your beloved pieces.