Thank you for choosing Lustre Land! We have put a lot of focus on making sure the items get delivered to you as quickly as possible. Please review the below information regarding the processing and delivery of your orders.
Order Confirmation
Upon placing an order, you will receive an order confirmation via email. This confirmation serves as acknowledgment that we have received your order. A notification email containing a tracking number will be sent to you once the order is shipped.
Order Processing Time
It takes 1-3 business days for us to process your order and prepare it for shipment. Please note that this processing time is in addition to the time it takes for the actual delivery.
Shipping Method
- Orders between $0.00-$68.99: $3 postage fee
- Free shipping for orders over $69
Shipping Time
- US: 7-10 business days
- The rest country and area excluding the US: 10-20 business days
Address Changes and Order Cancellation:
If you need to make changes to your order, please contact our support team immediately via email. We will do our best to assist you with any necessary adjustments. However, once your order has been shipped, we are unable to change the shipping address or cancel the order.
We appreciate your understanding and cooperation in adhering to our shipping policy. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team at support@lustreland.com.